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Privacy Policy
At balisexunito, we believe transparency builds trust. This privacy policy explains exactly how we handle your personal information when you engage with our business education services and financial training programs.
Last Updated: March 15, 2025
Information We Collect
Personal Information You Provide
When you register for our programs or contact us, we collect information you voluntarily share. This includes your name, email address, phone number, and professional background details you provide during enrollment.
- Contact details including name, email, phone number, and postal address
- Professional information such as current role, industry experience, and career goals
- Educational background and relevant qualifications you choose to share
- Payment information processed securely through our payment partners
- Communication preferences and feedback you provide
Automatically Collected Information
Our website automatically collects certain technical information to improve your experience and ensure our services work properly. We use industry-standard analytics tools to understand how visitors use our site.
| Data Type | Purpose | Retention Period |
|---|---|---|
| IP Address & Browser Info | Security and technical optimization | 12 months |
| Page Views & Navigation | Improve website usability | 24 months |
| Device & Screen Resolution | Responsive design optimization | 12 months |
| Session Duration & Clicks | Content effectiveness analysis | 18 months |
How We Use Your Information
We use your information solely to provide educational services and improve our programs. Every piece of data serves a specific purpose in delivering quality business education.
- Deliver course materials and educational content relevant to your learning goals
- Send program updates, schedule changes, and important announcements
- Provide personalized learning recommendations based on your progress
- Process payments and maintain accurate enrollment records
- Respond to your questions and provide technical support
- Improve our curriculum based on student feedback and performance data
- Comply with Australian educational regulations and requirements
Important: We never sell your personal information to third parties. Your data is used exclusively for educational purposes and business operations directly related to your learning experience.
Data Sharing and Third Parties
Educational Partners
We work with select educational technology providers to deliver course content and track learning progress. These partners are bound by strict confidentiality agreements and can only use your data for specified educational purposes.
Service Providers
Certain operational functions require trusted service providers who handle specific aspects of our business:
- Payment processors for secure transaction handling (Stripe, PayPal)
- Email service providers for course communications (Mailchimp)
- Cloud storage providers for secure data backup (AWS)
- Analytics providers for website performance monitoring (Google Analytics)
- Customer support platforms for efficient query resolution
Legal Requirements
We may disclose personal information when required by Australian law, including compliance with Privacy Act 1988 requirements, court orders, or regulatory investigations. Such disclosures are limited to information specifically requested by authorities.
Your Privacy Rights
Under Australian privacy law, you have specific rights regarding your personal information. We've made it straightforward to exercise these rights through clear processes.
Access Your Data
Request a complete copy of personal information we hold about you. We'll provide this within 30 days in a readable format.
Correct Information
Update or correct any inaccurate personal information in your profile or enrollment records at any time.
Delete Your Data
Request deletion of your personal information, subject to legal retention requirements for educational records.
Restrict Processing
Limit how we use your information while maintaining your enrollment status and essential communications.
Data Portability
Receive your personal data in a structured format that can be transferred to another education provider.
Withdraw Consent
Opt out of marketing communications or withdraw consent for specific data processing activities.
Data Security and Protection
We implement multiple layers of security to protect your personal information from unauthorized access, loss, or misuse. Our security measures are regularly reviewed and updated.
Technical Safeguards
- SSL encryption for all data transmission between your device and our servers
- Encrypted database storage with regular security updates and patches
- Multi-factor authentication for staff accessing student information
- Regular security audits and vulnerability assessments by independent experts
- Automated backup systems with secure off-site data recovery options
Administrative Measures
Access to personal information is restricted to authorized staff members who require it for their specific roles. All team members receive privacy training and sign confidentiality agreements.
Data Breach Protocol: In the unlikely event of a data breach affecting your personal information, we will notify you within 72 hours and provide clear information about what happened and steps we're taking to resolve the issue.
Data Retention and Deletion
We retain personal information only as long as necessary for educational purposes and legal compliance. Different types of information have specific retention periods.
| Information Type | Retention Period | Reason |
|---|---|---|
| Course Enrollment Records | 7 years after completion | Australian education regulations |
| Assessment Results | 7 years after program end | Qualification verification |
| Financial Transaction Data | 7 years | Tax and accounting requirements |
| Marketing Communications | Until you unsubscribe | Ongoing consent |
| Website Analytics | 26 months maximum | Performance optimization |
Automated Deletion
Our systems automatically delete information when retention periods expire. You can request earlier deletion of non-essential data at any time through your account settings or by contacting our privacy team.
International Data Transfers
While we primarily store data within Australia, some service providers may process information internationally. We ensure appropriate safeguards are in place for any cross-border data transfers.
- All international transfers comply with Australian Privacy Principles
- Service providers in other countries must meet equivalent privacy standards
- We use standard contractual clauses for data protection agreements
- Regular audits ensure ongoing compliance with international privacy requirements
Cookies and Website Analytics
Our website uses cookies to enhance your browsing experience and provide personalized content. You can control cookie preferences through your browser settings.
Types of Cookies We Use
- Essential cookies: Required for website functionality and security
- Analytics cookies: Help us understand website usage patterns
- Preference cookies: Remember your settings and choices
- Marketing cookies: Enable personalized content and relevant advertisements
You can disable non-essential cookies without affecting core website functionality. However, this may limit some personalization features.
Changes to This Privacy Policy
We review and update this privacy policy regularly to reflect changes in our services, technology, or legal requirements. Significant changes will be communicated through email and prominent website notices.
Minor updates for clarity or additional detail will be posted on this page with an updated revision date. We recommend reviewing this policy periodically to stay informed about how we protect your privacy.
Policy Changes: If we make substantial changes affecting how we use your personal information, we'll seek your explicit consent where required by law and provide 30 days notice before implementing changes.
Contact Our Privacy Team
Have questions about this privacy policy or want to exercise your privacy rights? Our dedicated privacy team is here to help with clear, straightforward answers.
Email: help@balisexunito.com
Phone: +61755383711
Address: University of Canberra University Drive, Bruce, Canberra ACT 2617, Australia
We respond to all privacy inquiries within 5 business days and provide comprehensive assistance with data access, correction, or deletion requests.